HypeHD

F&Q Help

Frequently Asked Questions

Don't Choose Wrong

Frequently Asked Questions

Payment methods available?

For now PayPal

What is the delivery delay?

Normally, delivery is made by e-mail within 15 to 45 minutes or more. If busy, it may take a little longer.

How many connections at once?

You can install your account on multiple devices, but keep in mind that it only works on one device at a time, thats why we've created different packages for multiple connections.

Which countries are there?

France, Netherlands, Belgium, UK, Germany, Switzerland, Austria, Poland, Spain, Malta, Portugal, Italy, USA, Canada, Australia, New Zealand, Arabic, India, Pakistan, Iran, Turkey, Azerbaijan, Kurdistan, Africa, Afghanistan, Armenia, Slovenia, Albania, Greece, Latino, Brazil, Sweden, Denmark, Norway, Finland, Bulgaria, Czech, Romania, Hungary, Russia, Ukraine, Lithuania, Latvia, Estonia, China/HK, Malaysia, Philippines, Indonesia, Korea, Thailand, Taiwan, Vietnam.

Recommended internet speed?

We recommend that you do a speedtest.net. If your download speed is not less than 12 Mbps, it's good. If you still have doubts, try first for 24 hours.

What are the applications to use for IPTV?

Iptv smarters pro, Smarters player lite, are what we recommend.

Do you offer a refund?

This is a non-refundable service. You agree to our terms when you make the purchase, but feel free to cancel at anytime.

Can I cancel my service?

We are not contracting with anyone and you are completely free to cancel our service at any time. Once you cancelled the service you won’t be charged and the service will be ended automatically at the time when you purchase it.

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